About the Role
Commercial Claims Handler
£25,000 - £35,000 + Benefits
You’ll be Responsible for the delivery of claims services, taking overall responsibility for the smooth running of client accounts by providing or introducing technical advice and service support on all claims related matters.
The day to day:
* Main Point of contact for all general/strategic claims issues.
* To manage a Delegated Authority claims management system in relation to Professional Indemnity Insurance scheme.
* Generate additional revenue through claims value added service.
* Understand the clients’ business and their claims management needs and look for innovative solutions to deliver those needs through the provision of ongoing client service.
* To understand the client’s business and associated insurance risks and exposures.
* To carry out analysis and report on claims experience including executive summaries, ‘what if’ analysis and triangulation etc - leading presentations and delivery to clients.
* Lead and deliver the end to end ongoing client service, adhering to standardised policies, procedures and service standards.
A Negotiable basic salary coupled with all the standard benefits (Pension, DIS, 25 days holiday + Bank Holidays) A culture based around ongoing staff development including funded qualifications
The ability to be a core part of our Claims proposition and assist in the development of it further
* You’ll have a solid understanding of the claims market with a wide range of Commercial Insurance Knowledge, including Liability, Motor, Property and Ideally Professions risks
* Able to communicate and influence effectively at all levels up to and including director level
* A skill set that includes high level Analytical, IT and Communication skills (Verbal, Written, Video) coupled with a client first mindset.
£25,000.00-£35,000.00 per year
Monday to Friday
Claims Processing: 1 year (preferred)
Reference ID: DC/Claims/Newcastle under Lyme
Educational Background: A high school diploma or equivalent is typically required for entry-level positions in the insurance industry. Some roles may require a relevant degree, such as in insurance, business, finance, or a related field. Additional certifications or professional qualifications may also be advantageous
Insurance Knowledge: Familiarity with insurance products and services is essential. Candidates should have a basic understanding of different types of insurance policies, coverage options, and industry practices.
Customer Service Skills: Insurance roles involve dealing with customers on a regular basis. Excellent customer service skills are crucial for effectively assisting clients, addressing their needs, and resolving inquiries or issues. be advantageous